FAQ

  1. What materials are LightHeart Tents made from?

    2. LightHeart Tents are made of 1.1 oz. sil-nylon (silicone impregnated ripstop nylon). Custom LightHeart Solo Tents are made from Cordura®brand sil-nylon. Windows and doors are nylon no-seeum mesh

  2. Can I return the tent if I don’t like it?

    3. Yes. Tents in NEW condition may be returned within 30 days for a full refund. When returned, the tent will be checked over to make sure it has not been set up outside, once checked a refund will be made through PayPal. If YOU seam seal a tent it is not refundable. If WE seam seal the tent for you it is fully refundable within 30 days of receipt. 


  3. Does the tent come with poles and stakes?

    4. No.  LightHeart Tents uses trekking poles for set up rather than traditional tent poles. Trekking poles are not provided with the tent. A lightweight plastic ridge pole is included with the tent. The tent comes with tie-out cord and a stuff sack. Separate tent poles are available for purchase.

  4. Is a footprint available for the tent?

    5. Yes. We offering a Tyvek® ground cloth cut just slightly smaller than the floor of the tent.

  5. How are trekking poles used to set up the tent?

    6. Please read the setup instructions provided with the tent or on this website. The trekking poles should be extended to 125-130 cm.  Care should be taken when inserting the tips of the poles into the ends of the lightweight plastic ridge pole because damage to the sil-nylon could occur if the tip was to come out.

  6. Is Sil-Nylon waterproof?

    7. Yes, sil-nylon is extremely waterproof. The “standard” Solo & Duo tents come with sil-nylon that has a hydrostatic head of 3500 mm water.   The Standard SoLong 6 and all custom tents have a hydrostatic head of 1200 mm water.

  7. Does the tent need to be seam sealed?

    8. Yes. Seam sealing instructions are provided with the tent. We offer McNett Sil-Net seam sealer for sale, and will also seam seal the tent for you for an additional fee.

  8. Is the rain fly removable?

    9. No, the rain fly on all LightHeart Tents is attached to the body of the tent.

  9. Can I cook inside the tent? The vestibule?

    10. NO. Sil-nylon like any other fabric is flammable. It is not recommended that you cook inside the tent or vestibule. Carbon monoxide poisoning can occur this way and potentially cause death. Extreme caution should be used when an open flame is near the tent.

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