About Our Tents
LightHeart Tents are hiking pole supported shelters utilizing our patent pending support system. This allows the user to enjoy the full head room height of the tent, keeps the poles out of the way of the entry door, and maximizes space while minimizing weight. Poles are inside the tent to protect them from the elements and night critters that like to chew on them. For those who do not use hiking poles, we have adjustable aluminum tent poles which fold down to only 11 inches long. Our tents are generously sized for the number of intended inhabitants – one person will find a solo tent roomy and two people will find a duo spacious.
LightHeart Tents are fully guaranteed against defects in material and workmanship. Tents in new condition may be returned for any reason for a full refund or replacement within 30 days of purchase.
Seam Sealing Service
For an additional fee we will seam seal Silnylon tents for you. This is done with a liquid silicone based sealer. It is painted on, sometimes it is literally 'finger painted' on. It is not always the neatest job, but the seams are liberally coated. Additionally, 5 stripes of silicone are painted on the floor to provide traction on sil-nylon floors. All cuben fiber tents come fully seam sealed at no additional charge.
RepairsTents needing repairs will need to be mailed back. Tents MUST be clean. If you ship a tent for repair that is full of dirt, you will be assessed a $20.00 fee for cleaning the tent. I cannot have dirt get into my sewing machines. Please email me if you have any questions about repairs needed for your tent.
Custom sewn tents & cuben fiber tents are not refundable.