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Ultra Light Hiking Shelters
LightHeart Gear products are fully guaranteed against defects in material and workmanship. Items in new condition may be returned for any reason for a full refund or replacement within 30 days of purchase. Tents must NOT have been set up outdoors to be eligible for a refund.
Seam Sealing Service
For an additional fee we will seam seal Silnylon tents for you. This is done with a liquid silicone based sealer. It is painted on, sometimes it is literally 'finger painted' on. It is not always the neatest job, but the seams are liberally coated. Additionally, 5 stripes of silicone are painted on the floor to provide traction on sil-nylon floors.
Tents needing repairs will need to be mailed back. Tents MUST be clean. If you ship a dirty tent for repair, it will be mailed back without being repaired. State law prohibits alterations/repairs on dirty items.